DriveTest cares. We welcome your comments on all aspects of our service so please tell us what we are doing
well and what we can do to improve. Your question regarding driver licencing in Ontario may have already been addressed on our FAQ page.
You may contact us via:
This phone number is not used for booking, canceling or re-scheduling a road test. You may book, cancel or re-schedule your road test at http://www.drivetest.ca/EN/bookatest/Pages/Road-Test-Booking.aspx.
Toll Free Number 1-800-489-8450. Please note, this links to an automated response which for specific complaints will ask you for your drivers licence number, name, contact phone number and brief outline of subject of your call. Please have these details available. This is to allow us to investigate your issue before returning your call. We are committed to returning all calls within one business day.
PS DES, Customer Feedback
Oshawa DriveTest Centre, Midtown
200 John St. W.
Oshawa, L1J 2B4
Please note we are unable to facilitate personal visits at this address without prior arrangement.
DriveTest Centres: Click here for details of our centres throughout the Province.
To contact a DriveTest Centre by using the automated phone booking line at 1-888-570-6110 or 647-776-0331.
E-mail to: CustomerComments@DriveTest.ca
This email address is not used for booking, canceling or re-scheduling a road test. You may book, cancel or re-schedule your road test at http://www.drivetest.ca/EN/bookatest/Pages/Road-Test-Booking.aspx.
Accessibility Standards for Customer Service Policy:
Serco Canada Inc. strives to provide goods and services in a respectful and accessible manner to all customers, including persons with disabilities. If you have an accommodation requirement, please email us at AODAAccommodationRequests@serco-des.ca. To view our Accessibility Standards for Customer Service Policy, please click the link below:
Accessibility Standards for Customer Service
To view our Multi-Year Accessibility Plan, please click the link below:
Multi-Year Accessibility Plan
Notice of Collection:
The personal information that you have provided to us to enable us to respond to your inquiry will only be used for that purpose. You will not be placed on any mailing lists, nor will your information be released to any third party, except as may be authorized by law. The authority for obtaining this information from you complies with section 38(2) of the Freedom of Information and Protection of Privacy Act. If you have any questions regarding privacy and your personal information, please contact the Privacy Officer via either the regular mail or e-mail addresses above.